Using sensor technology to capture the structure and content of team interactions in medical emergency teams during stressful moments

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Maaike Endedijk
Marcella Hoogeboom
Marleen Groenier
Stijn de Laat
Jolien van Sas

Abstract

In healthcare, action teams are carrying out complex medical procedures in intense and unpredictable situations to save lives. Previous research has shown that efficient communication, high-quality coordination, and coping with stress are particularly essential for high performance. However, precisely and objectively capturing these team interactions during stressful moments remains a challenge. In this study, we used a multimodal design to capture the structure and content of team interactions of medical teams at moments of high arousal during a simulated crisis situation. Sociometric badges were used to measure the structure of team interactions, including speaking time, overlapping speech and conversational imbalance. Video coding was used to reveal the content of the team interactions. Furthermore, the Empatica E4 was used to unobtrusively measure the team leader’s skin conductance to identify moments of high arousal. In total, 21 four-person teamsof technical medicine students in the Netherlands were monitored in a simulation environment while they diagnosed and managed a patient with cardiac arrest. Outcomes of this exploratory study revealed that more effective teams showed greater conversational imbalance than less effective teams, but during moments of high arousal the opposite was found. Also, a number of differences were found for the content of team interaction. Combining sensor technology with traditional measures can enhance our understanding of the complex interaction processes underlying effective team performance, but technological advances together with more knowledge about the simultaneous application of these methods are needed to tap into the full potential of wearable sensor technology in team research.

Article Details

How to Cite
Endedijk, M., Hoogeboom, M., Groenier, M., de Laat, S., & van Sas, J. (2018). Using sensor technology to capture the structure and content of team interactions in medical emergency teams during stressful moments. Frontline Learning Research, 6(3), 123 - 147. https://doi.org/10.14786/flr.v6i3.353
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Articles
Author Biographies

Maaike Endedijk, University of Twente

Maaike Endedijk (dr.) (m.d.endedijk@utwente.nl) works as a professor in Professional Learning in Organizations at the department Educational Sciences. Her main research interest is in self-directed professional learning at the workplace, with a focus on the technology, health and education sector.

Marcella Hoogeboom, University of Twente

Marcella Hoogeboom (drs.) (a.m.g.m.hoogeboom@utwente.nl) is a PhD candidate at the University of Twente. She currently works as an assistant professor at the department of Educational Science and Technology. She uses a video-observation method (in combination with Electrodermal activity) to examine effective interaction patterns in teams.

Marleen Groenier, University of Twente

Marleen Groenier (dr.) (m.groenier@utwente.nl) is a human factors psychologist with a passion for understanding how people learn to perform complex tasks. She coordinates the technical-medical educational research in the Lab for Professional Learning in High Tech Healthcare which is affiliated with the Technical Medicine, Psychology and Educational Science education programs and is located at the Expertimental Center for Technical Medicine.

Stijn de Laat, University of Twente

Stijn de Laat (M.Sc.) (s.delaat@utwente.nl) is a PhD candidate at department of Educational Science and Technology at the University of Twente. In his research he uses sociometric badges to examine effective team interaction patterns.