Kim, Kwang-Jae, POSTECH, Korea, Republic of

• International Journal of Industrial Engineering: Theory, Applications and Practice Vol. 16 No. 4 (2009) - Quality, Reliability, Maintenance Engineering
  Service Quality Model for IPTV Service: Identification of Key Features and Their Relationships
  Abstract  PDF
• International Journal of Industrial Engineering: Theory, Applications and Practice Vol. 25 No. 5 (2018): 2016 International Conference on Industrial Engineering at Seoul, Korea - IJIE 2016 Conference
  A DATA-DRIVEN APPROACH TO DESIGNING NEW SERVICES FOR VEHICLE OPERATIONS MANAGEMENT
  Abstract