Santos, Daryl, Systems Science and Industrial Engineering Binghamton University – State University of New York, United States

• International Journal of Industrial Engineering: Theory, Applications and Practice Vol. 16 No. 3 (2009): Special Issue: Six Sigma - Its Application, Practice and Utility - Production Planning and Control
  Beyond Six Sigma – A Control Chart for Tracking Defects per Billion Opportunities (dpbo)
  Abstract  PDF