Özcan, Burcu, Turkey
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International Journal of Industrial Engineering: Theory, Applications and Practice Vol. 17 No. 4 (2010) - Service Engineering (Healthcare, etc.)
EFFECTING FACTORS OF CUSTOMER SATISFACTION
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Online ISSN 1943-670X
The International Journal of Industrial Engineering is a Non-Profit Organization under Section 501(c)(3).
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The International Journal of Industrial Engineering is abstracted by Thomson Reuters Science Citation Index, Scopus/ Engineering Index/Compendex, EIPAGE1, and CURRENT CONTENTS/ENGINEERING, COMPUTING AND TECHNOLOGY.
