Barriers to and Strategies for Transportation Coordination among the Transportation/ Human Service Providers: The Case of the River Valley Providers

Authors

  • Ahmad Rahal University of Arkansas - Fort Smith

Keywords:

Transportation, Human service,

Abstract

This research note seeks to identify the barriers to and strategies for transportation coordination among the River Valley transportation/Human Service providers (RVTP), in Western Arkansas, for the purpose of facilitating full community access and participation of the transportation disadvantaged as proposed by the Executive Order of Human Service Transportation Coordination signed by President Bush in February 2004. A comprehensive survey of the RVTP revealed that lack of awareness, lack of knowledge, lack of guidance, financial concerns, and false perceptions as the main culprits to the lack of coordination among the RVTP in the River Valley area. As a result, we propose the creation of a permanent local champion position “Mobility Manager” to build cooperation and trust
among the RVTP and commit the time and energy needed to develop acceptable solutions to issues of concerns and assist in minimizing duplications, improving efficiencies, and expanding the range of both transportation services (traditional and non-traditional) for the transportation disadvantage.

Author Biography

Ahmad Rahal, University of Arkansas - Fort Smith

Ahmad Rahal is an associate professor of management at the University of Arkansas-Fort Smith. He received his Ph.D. from University of Central Florida. His current research interests include quality management, supply chain management, and innovation management. He has published in Journal of Management and Engineering Integration, Journal of Technology management & Innovation, Journal of Engineering Management, and others.

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Published

2012-12-05

Issue

Section

ABR Journal Articles