Table of Contents
Articles
| Comment from the Editors | |
| L. R. Jones, Kuno Schedler | ii |
| Assessing Public Management Reform in an International Context | |
| L. R. Jones, Donald F. Kettl | 1-19 |
| Research on Public Management Policy Change in the Latin America Region: A Conceptual Framework and Methodological Guide | |
| Michael Barzelay, Francisco Gaetani, Juan Carlos Cortázar Velarde, Guillermo Cejudo | 20-42 |
| Best Practice Application: Identifying High and Low Behavior and Performance Using | |
| Jiannan Wu, Stuart Bretschneider | 43-60 |
| Balancing Customer Service, Empowerment, and Performance with Citizenship, Responsiveness and Political Accountability | |
| Michael E. E. Milakovich | 61-83 |
| New Public Management and Corruption: IPMN Dialogue and Analysis | |
| Patrick von Maravic, Christoph Reichard | 84-130 |
| Book Review Essay: Managing Public Expenditures in Australia by John Wanna, Joanne Kelly and John Forster | |
| L. R. Jones | 131-139 |
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