Online knowledge sharing procedures: A systematic review of the state of the art literature from 2006 to 2016

Saada Abdel gawad Mohamed Khadragy


The process of knowledge sharing refers to exchanging knowledge such as information and experiences among people from the same organizations or from different places. While the importance of social media became doubled, sharing knowledge through online applications became wider and more common. Undeniably, using different online methods to share knowledge is significant but the number of comprehensive and systematic studies is limited in covering such techniques. This paper aims to reveal the importance of online knowledge sharing in organizations and to present a comprehensive, systematic literature review with a survey of the state-of-the-art about the activity of knowledge sharing in online settings. Moreover, the literature will be systematically reviewed up to the end of 2017. 411 articles have been recognized, that are decreased to 255 basic studies, this number is filtered to be minimized and the final number of reviewed articles is 42. Additionally, the paper will present a clear view of past studies in the area of knowledge sharing. Through the literature survey, an overall idea would be introduced to the researchers in order to perfectly understand the history and the development of online knowledge sharing technique.

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