The impact of technology on knowledge retention: A systematic review

Sallam Alsarayreh


Innovative technologies of the 21st century, such as Haptic technologies, 3D printing, chatbots, data mining, and brain-based learning, played an essential role in e-learning and interactive teaching techniques to support student knowledge management and knowledge retention. This study aims to comprehensively analyze five research articles published in conference proceedings and journals through a systematic literature review. The main findings of this study indicate that among the technologies mentioned earlier, e-learning and virtual environments were the most technologies studied in the field, which have a significant impact on knowledge retention. Furthermore, questionnaires and actual tests for some technologies were the main used research methods in data collection in the analyzed studies. This study shows the recent research progression made in studies considering the impact of technologies on knowledge retention.

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