KIM, M.-J.; LIM, C.; KIM, K.-J. A DATA-DRIVEN APPROACH TO DESIGNING NEW SERVICES FOR VEHICLE OPERATIONS MANAGEMENT. International Journal of Industrial Engineering: Theory, Applications, and Practice, [S. l.], v. 25, n. 5, 2019. DOI: 10.23055/ijietap.2018.25.5.3689. Disponível em: https://journals.sfu.ca/ijietap/index.php/ijie/article/view/3689. Acesso em: 5 jul. 2022.