BISHU, R. R.; JONES, E. C.; THUMMALAPALLI, R. DEAPS-An Alternative to DMAIC? – A Case Study. International Journal of Industrial Engineering: Theory, Applications and Practice, [S. l.], v. 16, n. 3, p. 214–226, 2009. DOI: 10.23055/ijietap.2009.16.3.267. Disponível em: https://journals.sfu.ca/ijietap/index.php/ijie/article/view/267. Acesso em: 10 may. 2024.