WHITE, M.; GARCIA ALCARAZ, J. L.; HERNANDEZ, J. A.; MEZA JIMENEZ, J. Cycle Time Improvement by a Six Sigma Project for the Increase of New Business Accounts. International Journal of Industrial Engineering: Theory, Applications and Practice, [S. l.], v. 16, n. 3, p. 191–205, 2009. DOI: 10.23055/ijietap.2009.16.3.265. Disponível em: https://journals.sfu.ca/ijietap/index.php/ijie/article/view/265. Acesso em: 3 may. 2024.