YEAROUT, R. D.; NELMS, L. L.; MOE-CARDEN, E. A.; LYDA, M. D.; WALKER, T. N. When Customer Specifications for a Product Lie Outside a Product’s Material Properties and Process Capability - A Case Study. International Journal of Industrial Engineering: Theory, Applications and Practice, [S. l.], v. 15, n. 2, p. 220–230, 2022. DOI: 10.23055/ijietap.2008.15.2.123. Disponível em: https://journals.sfu.ca/ijietap/index.php/ijie/article/view/123. Acesso em: 18 may. 2024.